phone 866-994-9200

Return Policies

Return Goods 

Please ship returns to the following address freight prepaid:

Petroleum Parts Inc.
6926 Quemetco Ct.
Fort Wayne, IN 46803

For all returned parts – excluding cores –  a 30% restocking fee will be applied. After submitting the Return Goods Form, you will be refunded for the remaining amount.

We reserve the right to charge for damaged or missing components. You will be notified prior to any additional charges being added to the invoice. All items must be returned in static-safe packaging to protect our mutual investment.

Core Returns

On all orders, the core must be returned within 60 days. After 60 days, if the core has not been returned, a charge equal to the net selling price of the core may be applied. Cores must be returned in a like-for-like manner or an upgrade charge may be invoiced. Cores that are damaged beyond repair or are not able to be rebuilt will not be accepted or honored for exchange.

Please complete the Return Goods Form and send it to PPI with the returning cores.